Casey Curtis has been a Digital Marketing and Operations leader for more than a decade. She has had the privilege of developing digital strategies for companies of all types, sizes, and industries including NASA, Providence Health, The Met, Fred Hutch Cancer Research Center, Trident Seafoods, ThriftBooks and many more. 

Born out of the trials of working agency side for so many years and the multitude of operational challenges she faced along the way, Casey started Blackthorn to help other agency owners navigate the complex challenges they encounter. Because let's face it, most folks don't start an agency to be in the day-to-day operations.

During her time as an operations leader she managed a growing digital marketing agency as GM, developing the agency's service design, client delivery, and employee lifecycle processes as well as implementing the agency's project management and resourcing technology. She was integral across company operations, business development, and client services, giving her a unique perspective of the challenges and opportunities in running a services business. 

Through her leadership, she was able to increase cost of services by 2x, drive an average client tenure of 4+years, average employee tenure of 4+ years, and reduce the CEO's operational involvement by 80%.

Her subject matter expertise resulted in being appointed as the NASA Science Mission Directorate SEO agency of record. In addition to spearheading the strategy for consolidating their 600+ websites, she led all contract developments and negotiations, expanding a short-term $20K SEO audit subcontract into a multi-year, multi-million-dollar direct relationship with 3 different NASA departments. 

Over her 13+ year career, she has also worked with some of the most talented marketing, business development, HR, and operations folks. She now has the privilege of bringing their expertise on as-needed to support on projects big and small.

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Interested in working with Blackthorn? We love a good problem. Reach out and let's chat!